Most support sessions take about 15 to 30 minutes. The session may be much shorter or longer depending on the number of and severity of issues. In some cases when a problem is requires more attention, work may need to continue by doing an in-home or in-office onsite visit by one of our technical experts.

We support both MAC and Windows operating systems as well as hardware with our onsite and remote services.

The best way to assure your request is seen by one of our IT specialist please submitt all request to helpdesk@syncmybiz.com or you can hit the Service Ticket buton at the top right on the home page of our website.

Although we come and perform a business evaluation to help you to determine what is the best package for your business needs, every business is different. Evaluate how often your business has a technical need and what preventive measures you believe would help your business stay productive.